Aeromexico Unaccompanied Minor Service: Key Facts
Aeromexico primary sources reviewed July 18, 2026. Use these facts to shortlist the trip, then have Aeromexico confirm the specific child and every operating segment. This summary covers Aeromexico unaccompanied-minor assistance.
This guide covers the Aeromexico unaccompanied minor policy, explaining who is eligible, how to book the service, and what to expect on the day of travel.
The most important rule is this: children aged 5 through 13 years and 11 months are required to use the unaccompanied minor service if they are flying without an adult.
Is Your Child Eligible to Fly Alone on Aeromexico?
Eligibility is based on age and the flight itself. Here is the breakdown:
- Ages 5 to 13 years, 11 months: These children are required to use the unaccompanied minor service. The service is mandatory, not optional.
- Ages 14-17: The service is optional on some international flights. You can request it for an additional fee.
- Under 5: Children under 5 are not eligible and must be accompanied by a responsible adult (16 or older).
Additionally, the service is only available on flights operated by Aeromexico. It is not offered on codeshare flights or segments operated by SkyTeam partners.
Understanding the Age Limits
The service is designed for a specific age group. Here's what to remember:
- Ages 5-13 years, 11 months (Mandatory): The child cannot travel without the service. It's a hard rule.
- Ages 14-17 (Optional): This is the only group where you have a choice. You can book them as an adult or request the paid assistance.
- Birthdays: If a child's birthday falls during the trip, the rules that apply are based on their age at the time of each flight.
What Does the Unaccompanied Minor Service Include?
The service is designed to provide a safe and supervised handoff. Here is what you can expect:
- Check-in: Assistance at the check-in counter.
- Escort to the Gate: An Aeromexico employee will accompany the child through security to the gate.
- Onboard: Cabin crew will help the child get settled and check in on them during the flight.
- Connections: Staff will assist with any eligible, pre-arranged connections.
- Arrival: The child will be escorted to the arrival area and released to the designated adult after ID verification.
It's important to note this is a supervision and assistance service, not a medical care or personal care service.
How to Book the Service
You cannot book this service online as a standard option. The process is different:
- Book the ticket for your child on the Aeromexico website or app.
- Contact Aeromexico directly (by phone or via their sales office) to request the unaccompanied minor service.
- Provide details of the adults who will be dropping off and picking up the child. Their names must be exact.
- Confirm that the service has been noted in your reservation and that the fee has been paid.
Do this well in advance. The service is not guaranteed to be available if you wait until the day of the flight.
Required Documents
Having the correct paperwork is essential. You will need:
- Proof of Age or Passport: A valid government-issued ID or passport for the child.
- Airline Forms: Any specific forms provided by Aeromexico.
- Visas and Travel Authorization: Necessary visas for the destination or any transit countries.
- Mexican/Destination Consent Documents: Any specific legal documents required by Mexico or the destination for a minor to travel alone.
Make sure all names match the booking exactly.
Understanding the Service Fee
The unaccompanied minor service is not free. There is a fee per child, per segment of travel. While official tables have shown prices like 464 MXN for domestic or 116 USD/CAD for international flights, these are subject to change. You must obtain a current quote from Aeromexico when you book.
The fee is in addition to the child's airfare.
Baggage Allowance
A child traveling as an unaccompanied minor gets the baggage allowance that comes with the fare they purchased. The unaccompanied minor service fee does not include any extra baggage allowance.
Check the specific allowance for your ticket before you pack.
Strollers and Car Seats
If you need to bring a stroller, car seat, or other child equipment, you can do so. The rules for these items are separate from the unaccompanied minor policy and are based on the airline's standard family equipment policies.
It's best to confirm the process for your specific aircraft and fare type before you arrive at the airport.
Airport Check-in and Handoff
The airport process is straightforward but strict. Here is what to do:
- Arrive Early: Plan to arrive at the check-in counter at least 2.5 hours before the scheduled departure.
- At Check-in: The adult dropping off the child will present the child and all the necessary documents.
- Wait: The adult dropping off the child must remain at the airport until the flight has officially departed.
- At Pickup: The designated adult must bring a valid photo ID to collect the child. The airline will not release the child to anyone else.
Eligible Flights and International Travel
Eligibility: The service is only for flights operated by Aeromexico. It is not available on codeshares or partner-operated flights, including those of SkyTeam partners.
International Travel: For international trips, you must also consider the requirements of Mexico, any transit countries, and the final destination. Each may have its own rules for passports, visas, and parental consent.
Special Assistance
The unaccompanied minor service is not designed to provide medical, personal, or disability care. If your child has specific needs, you must discuss them with the airline in advance.
If a child cannot manage essential medicine or personal tasks on their own, you should consider an adult companion.
Example: Planning a Trip
A parent is looking to send their 9-year-old from Mexico City to Miami. The first step is to check the age rule (9, so the service is mandatory). Then, they need to book a flight that is operated by Aeromexico (not a codeshare).
They book the ticket and then call Aeromexico to add the unaccompanied minor service. They provide the details for the drop-off and pick-up adults. On the day of the flight, they arrive early, check in, and wait for the plane to depart. The receiving adult in Miami arrives with ID and gets the child.
Parent Tips and Final Checklist
Here are a few final tips to help things go smoothly:
- Prepare Your Child: Explain the process to your child so they know what to expect and who to ask for help.
- Stay Reachable: Both the drop-off and pick-up adults should have their phones on.
- Reconfirm: Check the service and flight details again shortly before you leave for the airport, especially if there have been schedule changes.
Summary of Rules by Age
| Age/category | Solo eligibility | Service | Fee or fare | Key note |
|---|---|---|---|---|
| Infant under 2 | Adult required | Not eligible alone | Fare/route based | Confirm stroller and restraint rules |
| Under 5 | Adult required | UM service unavailable | Fare-based | Cannot travel alone |
| Age 5–13 years 11 months | May travel alone | UM service used | Published per-segment fee; reconfirm | Aeromexico-operated flights only |
| Age 14–17 | May travel independently | Optional on some international trips | Fee applies when requested | Consent and destination rules still apply |
For Aeromexico unaccompanied-minor assistance, use this Aeromexico unaccompanied minor policy table as a question list. Only the operating airline can approve the real trip.
Official Source for This Guide
The information on this page is based on the official Aeromexico source. Always check it again before you travel.
Frequently Asked Questions
Common questions from parents about Aeromexico's unaccompanied minor policy.
What age can a child fly alone on Aeromexico?+
Aeromexico accepts children from age 5 up to 13 years, 11 months under its unaccompanied minor service. Children under 5 must travel with an adult.
How much does the Aeromexico unaccompanied minor service cost?+
While some published tables show a fee of 464 MXN for domestic or 116 USD/CAD for international flights per segment, it's essential to obtain a current quote as fees can change.
What flights are eligible for the Aeromexico unaccompanied minor service?+
The service is available on flights operated by Aeromexico. It is not available on codeshare flights or segments operated by SkyTeam partners.
How do I book the service for my child?+
You must request the service in advance. Provide the exact details of the adults dropping off and picking up the child, and ensure the service is noted in your reservation.
What documents are required for my child to fly alone?+
You will need proof of age or a passport, airline forms, any necessary visas, travel authorization, and any specific Mexican or destination consent documents.
What is the baggage allowance for an unaccompanied minor?+
The child's baggage allowance is based on the fare they are booked on. Always verify the specific allowance for each segment of the trip.
Can I bring a stroller or car seat for my child?+
Yes, you can bring a stroller, car seat, or other child equipment. Their handling depends on the aircraft and fare type, so it's best to get confirmation for your specific route.
What happens at the airport for an unaccompanied minor?+
You should arrive at the check-in counter at least 2.5 hours before the flight. The adult dropping off the child must stay at the airport until the flight has departed.
Can a child with a disability use the unaccompanied minor service?+
You must discuss any disability, allergy, or medical needs with the airline in advance. The unaccompanied minor service is not a personal care or medical service.
Can an infant use the unaccompanied minor service?+
No, an infant (under 2) cannot use this service. They must be accompanied by an adult on the same flight.
What if my child's flight is delayed?+
Both guardians should remain reachable. If a flight is disrupted, there may be limited rebooking options, especially because partner flights are excluded from this service.
Are there special rules for international flights?+
Yes. Mexico, transit countries, and the destination may each have separate passport, visa, and consent requirements. The airline form is not a substitute for these.
Can siblings travel together under the service?+
Yes, siblings can travel together. The airline will assess the ages of all children, and the youngest child's age will typically set the rules for the group.
Who can pick up my child at the destination?+
Only the adult named in the booking record as the 'collector' can pick up the child. They must arrive early and present a valid photo ID.
Can I change the person picking up my child?+
Yes, but only if Aeromexico approves the change before the flight arrives. Both adults should have a copy of the revised confirmation.
Will the cabin crew give my child medicine?+
You should not assume they will. The service is not a medical service. If your child needs help with medication, ask the airline if an adult companion is required.
Can I go to the gate with my child?+
The decision is made by the airline, airport, and security. Ask at check-in and be prepared to remain in the terminal.
Is a consent letter always required for international travel?+
The requirement depends on citizenship, custody, and the destination. The Aeromexico form is not a substitute for a government-issued travel authorization.
What should my child pack in their carry-on?+
Pack a paper contact card, their documents, any permitted medicine, a charger, a warm layer, and essentials for a short delay. The bag should be light enough for the child to manage.
Does the policy apply to codeshare flights?+
No, the unaccompanied minor service is not available on codeshare flights or segments operated by a SkyTeam partner. The flight must be operated by Aeromexico.
What is the first thing to verify before booking?+
First, confirm the child's age is within the 5 to 13 years, 11 months range. Then, verify that the flight is operated by Aeromexico.
How close to departure should I recheck my plans?+
Check your booking right before you leave for the airport, especially after any schedule changes, to ensure the service is still confirmed.
Continue your planning
Editorial and verification note
For Aeromexico unaccompanied-minor assistance, Aeromexico controls flight acceptance. Public authorities control passports, consent, transit and entry. The single primary carrier link appears in the source section above.
Aeromexico unaccompanied-minor assistance editorial note: Updated July 18, 2026. AI assisted the research structure and quality checks. A person should still compare this itinerary with current Aeromexico instructions. We do not claim Aeromexico affiliation.
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