Independent policy guide · Updated May 15, 2026

How to Manage an Aurigny Air Services Booking for an Unaccompanied Minor

A step-by-step guide to managing an Aurigny Air Services unaccompanied minor booking. Learn about age rules, how to book, fees, check-in, and what to do if your plans change.

Parent planning file
  • Age & route checks
  • Booking & fees
  • Documents
  • Handoff & pickup
Quick policy summaryOfficial-source review

Aurigny Air Services Unaccompanied Minor Booking: Key Facts

Age 8-12UM service only on Guernsey-Alderney.
Age 12-13Limited unaccompanied routes.
Age 14-15Can travel alone across the network with consent.
BookingMust be made through the Contact Centre.

Aurigny Air Services primary sources reviewed May 15, 2026. Use these facts to shortlist the trip, then have Aurigny Air Services confirm the specific child and every operating segment. This summary covers Aurigny Air Services unaccompanied-minor booking management.

Managing an unaccompanied minor booking on Aurigny Air Services requires attention to detail. The key is that the rules are very route-specific, so you must confirm the eligibility for your exact city pair.

This guide covers everything from making the booking to handling changes and preparing for check-in.

Your Booking Management Center

Every step depends on Aurigny confirming the service for your specific child and route. This guide covers reservations, changes, costs, check-in, and the handoff.

Making a Reservation for an Unaccompanied Minor

How to Book: You cannot book this online. All unaccompanied child or youth bookings must be made through the Aurigny Contact Centre. Provide the child's full legal name, date of birth, and the contact details of the adults dropping off and picking up the child.

How to Modify or Update Your Booking

You can view your booking on the Aurigny website. For any changes, like name corrections or date changes, you must contact Aurigny directly. After a change, always check the booking to ensure the service is still confirmed.

Managing the Unaccompanied Minor Service

To add or remove the service, or to update guardian details, you must go through Aurigny. The airline's record is the only one that matters for the handoff.

Flight Changes, Delays, and Rebooking

Route Eligibility: Eligibility changes by age and city pair. A child accepted on the Guernsey-Alderney route is not automatically accepted elsewhere. If a flight is delayed or canceled, parents accept responsibility for the independent-youth disruption and must stay reachable.

Cancellations, Refunds, and Travel Credit

To cancel, contact the ticket issuer. Ask them to separate the airfare from the service charge. Keep all cancellation receipts and reference numbers.

Understanding the Fees

Fee Structure: The fee is not listed online. You must request the current route and handling quote from Aurigny when you book.

Check-in, Boarding Pass, and the Gate Process

At the Airport: Named escorts handle drop-off and collection. Photo ID is mandatory before Aurigny releases the child. Use the staffed counter and arrive early.

Airport Assistance and the Guardian Handoff

Aurigny staff will assist the child from check-in to the gate and onboard. At the destination, the adult named as the 'collector' must pick up the child and present a valid photo ID.

Carry-on, Checked, and Delayed Baggage

Baggage Allowance: Baggage follows the fare and is subject to the rules for the specific small-aircraft route.

Keep all essential documents, medicine, and a change of clothes in the child's carry-on bag.

Passports, Visas, Consent, and ID

Required Documents: You will need the applicable airline form, the child's passport or photo ID, and a copy of the signing parent/guardian's ID with their signature.

An airline booking confirmation is not a substitute for a passport or visa.

Domestic and International Travel

For International Travel: European services require passports and all necessary country documents. Check the specific requirements for the destination.

Authorized Pickup and Drop-off Contacts

Make sure the names and contact details for the drop-off and pickup adults are correct. Both adults should monitor the same flight status. If you need to change the pickup person, you must get Aurigny's approval.

A Practical Booking Management Example

Imagine you get a schedule change notification. The first thing to do is compare the new flight details with the old ones. Is the new route still eligible for your child's age? You would then contact Aurigny to confirm the unaccompanied minor service is still approved for the new flight.

You would also check the adult contacts, the fee, and the baggage allowance. On the day of travel, you would follow the airline's instructions for check-in and handoff.

How to Keep Your Booking Record Accurate

Keep a written record of your booking from the start to the final pickup. Note who approved each change and when.

Check the booking again after any ticket reissue or schedule change. Special requests can sometimes disappear. A valid ticket alone doesn't mean the child service is active.

Keep the child's documents simple and accessible. The child should know the name of the adult picking them up and have a paper contact card. Essential medicine and travel documents should stay in the cabin bag.

Before leaving, check the booking against the main Aurigny policy page. Confirm the age, route, and operator. If any details don't add up, contact the airline for written clarification.

After the trip, keep all records until any claims are settled and the baggage is returned. Protect the child's personal information.

Give each adult a short action sheet. It should show the booking reference, flight number, meeting point, and an emergency contact. Review the sheet with the child before travel.

Final Booking Management Checklist

Summary of Aurigny Air Services Unaccompanied Minor Rules

Age, service, price and action notes
Age/categoryEligibilityServiceFee or fareAction
Under8Adult requiredNo UMN/AToo young
8–12GCI–ACI onlyUMQuoteNamed escorts
12–13Limited routesYouth processQuoteContact Centre
14–15Network eligibleIndependent with consentFare-basedID copy

Official Source for This Guide

Check this carrier source before making a payment, change, cancellation or airport decision.

Aurigny — FAQ ↗

Frequently Asked Questions

Common questions about managing an Aurigny Air Services unaccompanied minor booking.

What age can a child fly alone on Aurigny Air Services?+

The rules depend on the route and age. Children 8-12 can use the UM service only on Guernsey-Alderney. Children 12-13 have limited routes, and children 14-15 can travel alone across the network with the right documents.

How much does the unaccompanied minor service cost on Aurigny?+

The fee is not listed. You must request a current route and handling quote directly from Aurigny.

What flights can an unaccompanied minor take?+

Eligibility changes by age and city pair. A child approved for Guernsey-Alderney is not automatically approved for other routes.

How do I book the unaccompanied minor service?+

All bookings for unaccompanied children or youth must be made through the Aurigny Contact Centre.

What documents do I need for my child?+

You will need the applicable airline form, the child's passport or photo ID, and a copy of the signing parent/guardian's ID with their signature.

What is the baggage allowance for an unaccompanied minor?+

The baggage allowance follows the fare and is subject to the rules for the specific small-aircraft route.

Can I bring a stroller or car seat?+

Rules for infants and adaptive equipment are separate from the unaccompanied minor policy.

What is the check-in process?+

Named adults handle drop-off and collection. Photo ID is mandatory before the child is released.

Can a child with a disability use this service?+

The consent form acknowledges that the child must be able to self-care during delays, overnight disruptions, and diversions.

Can an infant use this service?+

There is no stated minimum age, but medical advice is recommended for babies under four weeks.

What if my child's flight is delayed?+

Parents accept responsibility for the child during disruption and must remain reachable.

Are there special rules for international travel?+

Yes, European services require passports and all necessary country documents.

Can siblings travel together?+

Yes, siblings can travel together. The youngest child's age will determine the rules that apply to the group.

Who can pick up my child?+

Only the adult named in the booking can pick up the child. They must arrive early with photo ID.

Can I change the pickup person?+

Yes, but you must get Aurigny's approval before the flight arrives. Both adults should have the revised confirmation.

Will the crew give my child medicine?+

You should not expect this. The child must be able to manage their own needs during delays and disruptions.

Can I go to the gate with my child?+

This is at the discretion of the airport and security. Ask at check-in and be prepared to stay in the terminal.

Is a consent letter always required for international travel?+

The requirement depends on the child's citizenship, custody situation, and the destination. The Aurigny form is not a substitute for a government travel authorization.

What should my child pack in their carry-on?+

Pack a paper contact card, their documents, any permitted medicine, a phone charger, a light jacket, and essentials for a short delay.

What is the first thing to check before booking?+

Confirm the child's age and the specific route to see if they are eligible. Then, call the Contact Centre to book.

How close to departure should I recheck my plans?+

Recheck the flight status and booking just before you leave for the airport, especially after any schedule changes.

Editorial and verification note

For Aurigny Air Services unaccompanied-minor booking management, Aurigny Air Services controls flight acceptance. Public authorities control passports, consent, transit and entry. The single primary carrier link appears in the source section above.

Aurigny Air Services unaccompanied-minor booking management editorial note: Updated May 15, 2026. AI assisted the research structure and quality checks. A person should still compare this itinerary with current Aurigny Air Services instructions. We do not claim Aurigny Air Services affiliation.

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