Independent policy guide · Updated December 2, 2025

Hawaiian Airlines Unaccompanied Minor Policy: A Parent's Guide

Clear, practical guide to Hawaiian Airlines' unaccompanied minor service (Junior Jetsetters). Covers age rules, booking, fees, documents, airport handoff, and pickup procedures.

Your planning checklist
  • Age & route rules
  • Booking & fees
  • Documents needed
  • Airport handoff
Quick policy summaryOfficial-source review

Hawaiian Junior Jetsetters: Key Facts

Ages 5–12Service required
Ages 13–17Service optional
Ages 5–7Nonstop/direct only
Fee$100 each way (up to 2 kids); $50 within Hawai‘i

Hawaiian Airlines sources reviewed December 2, 2025. Rules can change. Always confirm with the airline for your specific itinerary before you book or travel.

Hawaiian Airlines allows children to travel alone through the Junior Jetsetters program. Kids 5–12 must use the service. Teens 13–17 can request it optionally. Kids under 5 need an adult.

This guide breaks down the policy step by step. We cover age limits, how to book, what it costs, what documents you need, and how the airport handoff works.

So, Can a Child Fly Alone on Hawaiian Airlines?

The short answer: Hawaiian now uses the joint Junior Jetsetters program with Alaska. Kids 5–12 must use the service. Teens 13–17 can request it optionally. Kids under 5 need an adult.

Even if you see a seat for sale, the service isn't automatic. You must add it during the booking process.

Here's a key thing to know: The fee structure changed for tickets booked from October 14, 2025. The new fee is $100 each way for up to two children, or $50 for travel entirely within Hawai‘i.

Hawaiian Airlines Age Requirements for Solo Travel

The age rule: Kids 5–12 must use the Junior Jetsetters service. Teens 13–17 can request it optionally. Kids under 5 need an adult.

Check your child's age on both the outbound and return dates. If a birthday falls during the trip, it can affect eligibility.

For siblings traveling together: the youngest child's age usually sets the rules for the whole group. Confirm with Hawaiian when booking.

What the Junior Jetsetters Service Includes

What to expect: Hawaiian staff will escort your child through the airport and hand them off to the designated adult at the destination. It is not a babysitting or medical care service.

The service includes a lanyard and wristband, early boarding, a safety briefing, supervision, guardian contacts, and verified pickup. On flights longer than two hours, a complimentary Main Cabin meal is included. Medication is not administered by the airline.

Clarify the details: Ask Hawaiian exactly where the service starts and ends. Who watches the child during any connection? How does the pickup process work?

How to Book the Junior Jetsetters Service

The right way: Add Junior Jetsetters during booking. Use identical guardian details for children sharing one fee.

Before You Pay

Give the agent the child's full legal name, date of birth, flight numbers, and operating carrier. Also, provide the names and contact details of the adults dropping off and picking up the child. Get written confirmation of the service.

After Ticketing

Save your booking reference, ticket number, and the Junior Jetsetters confirmation. Then, double-check with Hawaiian that the service is still on your booking. A ticket number alone doesn't prove it's active.

Passports, Consent Forms, and Child Travel Documents

The basics: You'll need proof of age/passport, consent, the contact form, and compliant photo IDs for both adults. Make sure all names match across tickets, passports, and forms.

Keep all documents in the child's carry-on, not checked baggage. For international travel, Hawaiian's forms don't replace passports, visas, or notarized consent letters. Check with the destination country's authorities too.

Service Fees and Additional Costs

The fee: For tickets booked from October 14, 2025, the fee is $100 each way for up to two children. For travel entirely within Hawai‘i, it's $50.

When you get the price, ask for a breakdown: airfare, taxes, the Junior Jetsetters fee, seat selection, baggage, and any change fees. Also, ask if the fee is per child or per direction. Save the receipt.

Baggage Allowance for Unaccompanied Minors

The rule: Baggage follows your fare. The Junior Jetsetters service doesn't add extra baggage.

Pack light and simple. The child's carry-on should include: all documents, a phone charger, a light sweater, snacks, and anything they'd need during a reasonable delay. Make sure the bag is easy for them to handle.

Strollers, Car Seats, and Other Equipment

What to know: One used stroller, car seat, and booster may be checked free under Hawaiian family rules. Cabin restraints need a purchased eligible seat.

Equipment rules are separate from the UM service. Ask in advance if an item can be used in the cabin, checked at the gate, or must be checked in with luggage.

Check-in and Airport Handoff

At check-in: Allow 90 minutes to 2 hours for forms, fee, and gate pass. The parent must stay until departure. The pickup person must show matching ID at arrival.

At arrival: The designated pickup person must arrive early with a valid photo ID that matches the booking. Hawaiian will only release the child to that specific person.

Gate access: Whether you can go to the gate depends on the airport and security rules. Ask at check-in and bring your ID.

Connections, Codeshares, and International Travel

Connections and changes: Kids 5–7 can only use nonstop or direct flights. Kids 8–12 have connection, time, layover, and destination restrictions. Always check each flight segment.

International flights: The joint program lists destination exclusions. Legacy Hawaiian rules didn't accept international UM travel. Get current route approval.

Support for Children with Disabilities or Medical Needs

The policy: The preparation app and UM escort are not medication administration or personal care. If your child can't manage essential tasks on their own, you may need to travel with them.

Don't assume the crew will give medicine or provide personal care. Be specific about what support your child needs.

A Realistic Scenario: Planning a Simple Trip

Imagine you're planning a Hawaiian flight for your 10-year-old. First, check the age rule: kids 5–12 must use the Junior Jetsetters service.

Next, book and add the Junior Jetsetters service. Name the drop-off and pickup adults. The airline sends written confirmation.

On travel day, both families check the same flight status. If the flight is delayed or changed, call Hawaiian immediately to confirm the service is still valid. If the connection or destination changes, the service may need to be reviewed.

Parent Tips and a Final Checklist

Prepare your child step-by-step: check-in, security, gate, boarding, and arrival. Show them a photo of the adult who will meet them and tell them to stay with Hawaiian staff.

Delay plan: A guardian must approve any rebooking. If the operator or connection changes, the service needs to be reviewed. Both adults should stay reachable.

Final review: Treat this as a checklist. Choose a daytime direct flight when possible. Save the current fee quote and reconfirm after any schedule change.

Hawaiian Solo Travel: Reference Table

Age, eligibility, service, fee, and key planning notes
Age/CategorySolo EligibilityServiceFeeKey Note
Under 5Must travel with adultNot availableN/AToo young
5–7May travel aloneRequired$100/$50Nonstop/direct only
8–12May travel aloneRequired$100/$50Eligible connections
13–17May travel aloneOptionalFee if usedRequest when booking

Use this table as a starting point. Always get final approval from Hawaiian for your exact trip.

Official Source for This Guide

We used this official page as our primary reference. Check it again before you book or travel.

Hawaiian/Alaska — Children Traveling Alone ↗

Frequently Asked Questions

Common parent questions about Hawaiian Airlines' unaccompanied minor service.

What age can a child fly alone on Hawaiian Airlines?+

Hawaiian now uses the joint Junior Jetsetters program with Alaska. Kids 5–12 must use the service. Teens 13–17 can request it optionally. Kids under 5 need an adult.

How much does the Junior Jetsetters service cost?+

For tickets booked from October 14, 2025, the fee is $100 each way for up to two children. For travel entirely within Hawai‘i, it's $50.

Which flights allow the Junior Jetsetters service?+

Kids 5–7 can only use nonstop or direct flights. Kids 8–12 have connection, time, layover, and destination restrictions.

How do I book the Junior Jetsetters service?+

Add Junior Jetsetters when you book. Use identical guardian details for children sharing one fee.

What documents does my child need?+

Proof of age/passport, consent, the contact form, and compliant photo IDs for both adults.

What's the baggage allowance?+

Baggage follows your fare. The Junior Jetsetters service doesn't add extra baggage.

Can I send a car seat or stroller?+

One used stroller, car seat, and booster may be checked free. Cabin restraints need a purchased seat.

What happens at check-in?+

Allow 90 minutes to 2 hours for forms, fee, and gate pass. The parent must stay until departure.

Can a child with a disability use this service?+

Yes, but the service is not for medication administration or personal care. Discuss special needs before booking.

Can an infant travel alone?+

No. Kids under 5 cannot use the Junior Jetsetters service.

What happens if the flight is delayed or changed?+

A guardian must approve any rebooking. If the operator or connection changes, the service needs to be reviewed.

Does the policy change for international flights?+

The joint program lists destination exclusions. Legacy Hawaiian rules didn't accept international UM travel. Get current route approval.

Can siblings travel together?+

Yes, but the youngest child's age sets the rules. Confirm with Hawaiian when booking.

Who can pick up my child?+

Only the adult named in the booking, with matching photo ID.

Can I change the pickup person?+

Yes, but only with Hawaiian's approval before arrival. Get written confirmation.

Will the crew give medicine to my child?+

No. The service is not for medication administration. If the child can't manage their own needs, you may need to travel with them.

Can I go to the gate with my child?+

This depends on the airport and security. Ask at check-in.

Do I always need a consent letter?+

Often yes, especially for international travel. Check with Hawaiian and the authorities.

What should I pack in my child's carry-on?+

Documents, a contact card, medicine, a charger, a sweater, and a snack. Keep it light.

What's the first thing I should check?+

Confirm your child's age (5–12) and that the route meets the nonstop or connection rules.

What proof should I keep from the booking?+

Save the booking reference, the Junior Jetsetters confirmation, and all receipts.

Can a route change affect the service?+

Yes. If the flight changes to an ineligible connection or destination, the service may be invalid.

When should I recheck the booking?+

Check after any change and again a day or two before departure.

Editorial and verification note

Hawaiian Airlines controls flight acceptance. Government agencies control passports, consent, and entry. We used the official source listed above.

Editorial note: Updated December 2, 2025. AI helped structure the research, but a real person wrote and reviewed this guide. Always compare this information with the latest Hawaiian instructions.

AIRLINES HELPDESK +1-800-942-0512