Solomon Airlines booking management: key facts
Solomon Airlines primary sources reviewed June 25, 2025. Before payment, match this summary to the exact Solomon Airlines flights, adults and destination documents. This summary covers Solomon Airlines unaccompanied-minor booking management.
Managing a booking for a child traveling alone on Solomon Airlines requires advance planning. Because the UM service cannot be booked online, managing changes also requires contacting your booking agent.
This guide is designed to help you understand the key steps: how to change a booking, what fees to expect, and how to ensure a smooth airport experience.
Your Solomon Airlines booking action center
Because Solomon Airlines' UM service requires manual handling, most changes need to be made by contacting your travel agent or the airline directly. This section covers the most common actions.
Making a Solomon Airlines UM reservation
To book the UM service, you must use a licensed travel agent or a Solomon Airlines office. Book with a licensed travel agent or Solomon Airlines office at least48 hours before travel and complete the form before airport arrival.
Use the child's full legal name and date of birth. Save your booking reference and any confirmation that the UM service is active.
How to change or update a UM booking
To change a flight or update any details, you must contact the travel agent or Solomon Airlines office where you made the booking. After any change, check the booking again to confirm the UM service is still noted.
Adding or updating the UM service
If you need to add or change the UM service, contact your booking agent. This includes updating the names of the adults dropping off and picking up the child.
Always get written confirmation for any changes.
Flight changes, delays, and rebooking
If the flight changes, you need to re-evaluate the itinerary. Journeys involving another airline, an overnight stop or a transfer/stopover over four hours are excluded unless a responsible adult is arranged at transfer.
If the new flight has a connection or a long transfer, your child may not be allowed to travel. If Solomon Airlines changes the flight, both adults must remain reachable and the child arrangement must be revalidated before the family accepts a new operator, connection or arrival time.
Cancelling a UM booking and getting a refund
To cancel, contact your booking agent. Ask about the refund policy and keep all cancellation confirmations.
Understanding Solomon Airlines fees
Child discounts do not apply to UM fares. UM fare discounts do not apply; request the current full fare and service amount.
Ask for an itemized total that includes the airfare, the UM service fee, taxes, and any other charges.
Check-in at the airport
At the Solomon Airlines counter, the sending adult presents the child, completed handling record and identification, then follows the station instruction about waiting until departure; the named collector must show matching identification.
You cannot check in an unaccompanied minor online. Arrive early and use the staffed counter.
Airport assistance and handoff
Confirm who is responsible for the child at each stage. The collector should arrive before landing with current photo ID.
Baggage for the child
A child on Solomon Airlines receives the baggage allowance attached to the purchased fare and cabin; the minor-handling payment does not create an extra allowance.
Pack a light carry-on with essential documents, medication, and a contact card.
Documents you'll need
Carry passport or child identity, tickets, UM form, consent and adult details.
For international travel, you may also need a passport and visa.
Domestic vs. international travel
For international Solomon Airlines travel, the airline form does not replace a passport, visa, exit permission, notarized consent or custody document required by a country.
Always check the entry requirements of the destination country.
Managing pickup and drop-off
Confirm the ID requirements and the meeting point with Solomon Airlines. If you need to change the pickup person, you must get approval from the airline before the flight arrives.
A real-world booking management example
A parent has a UM booking for their 9-year-old from Honiara to Brisbane. They receive an email that the flight has been changed to a later time with a connection.
The parent contacts their travel agent. They ask if the UM service is still active and if the connection is allowed. The agent explains that connections are not allowed for UM travel and rebooks the child on a direct flight. The parent saves the new confirmation and shares it with the pickup adult.
On the day of travel, the pickup adult arrives at the airport early with their ID, and the child is handed over without any problems.
Keeping your booking accurate
Create a simple record of your booking. Note the booking reference, the date, and any changes made. This helps if there's a dispute later.
Check the booking again after any change. Special requests can sometimes disappear when a ticket is reissued.
Keep all documents in the child's carry-on bag.
Final action checklist
Solomon Airlines booking management comparison
| Age/category | Eligibility | Service | Fee or fare | Action |
|---|---|---|---|---|
| Age 5–11 | No responsible person aged15+ | Published child-travel process | UM fare discounts do not apply; request the current full fare and service amount. | Operating carrier controls |
| Below minimum | Companion required | No ordinary solo service | N/A | Do not book as adult |
| Older youth | Age and law dependent | Optional or independent | Fare-based | Documents still apply |
| Connection/partner | Written approval | No transfer assumed | Varies | Read operated-by line |
Primary source for this Solomon Airlines action guide
Check this carrier source before making a payment, change, cancellation or airport decision.
Frequently asked questions
The questions below turn the Solomon Airlines airline policy guide into practical checks for booking, documents and airport handoff.
How do I make changes to a Solomon Airlines unaccompanied minor booking?+
You must contact the licensed travel agent or Solomon Airlines office where you made the booking to make changes. You cannot make changes online. Ask the agent to confirm the UM service is still active after the change.
Are there fees for changing a Solomon Airlines UM booking?+
Fees vary based on your fare type and the current policy. Ask the agent for a clear breakdown of any change fees when you request the change.
Can I cancel a Solomon Airlines unaccompanied minor booking?+
Yes, you can cancel, but you must contact your booking agent. Ask about the refund policy and keep all cancellation confirmations.
What documents does my child need for a Solomon Airlines UM flight?+
You'll need the child's passport or ID, the tickets, the completed UM form, a consent letter, and the details of the adult picking them up.
Who can pick up my child at the airport?+
Only the adult named on the UM form can pick up the child. They must present a valid, government-issued photo ID.
What is the baggage allowance for a child on Solomon Airlines?+
The baggage allowance is based on the fare you purchase. The UM service does not give extra baggage weight.
What if my child's Solomon Airlines flight is delayed?+
If Solomon Airlines changes the flight, both adults must remain reachable. The child's UM arrangement must be revalidated before accepting a new flight.
How do I get help with a Solomon Airlines UM booking issue?+
Contact Solomon Airlines directly through their office or your licensed travel agent. For independent help, you can also call the Airlines HelpDesk number on this page.
Continue your planning
Editorial and verification note
For Solomon Airlines unaccompanied-minor booking management, Solomon Airlines controls flight acceptance. Public authorities control passports, consent, transit and entry. The single primary carrier link appears in the source section above.
Solomon Airlines unaccompanied-minor booking management editorial note: Updated June 25, 2025. AI assisted the research structure and quality checks. A person should still compare this itinerary with current Solomon Airlines instructions. We do not claim Solomon Airlines affiliation.