Star Perú booking management: key facts
Star Perú primary sources reviewed June 14, 2025. Fees and rules can change. Always confirm the latest details with Star Perú for your specific booking.
Managing a Star Perú unaccompanied minor booking requires a direct approach. Since the custody service cannot be booked online, you'll need to work with the Call Center or a sales office to make any changes or updates to your booking.
The key rules to remember are that a child under 12 can travel with a companion aged 12-14, but the custody fee is mandatory. Solo travelers aged 12-17 are 'Young Travelers' and the service is recommended. The fee is USD 50 plus IGV per segment.
Your Star Perú booking action center
Because Star Perú's service is flight-specific and requires manual handling, most changes need to be made by contacting the airline directly. This guide breaks down the most common actions.
Making a Star Perú UM reservation
To book the custody service, you must contact the Call Center or office and disclose every minor's age before ticketing.
Use the child's full legal name and date of birth. Save your booking reference and any confirmation that the custody service is active.
How to change or update a UM booking
To change a flight or update any details, you must call Star Perú. After any change, check the booking again to confirm the custody service is still noted.
Adding or updating the custody service
If you need to add or change the custody service, contact Star Perú. This includes updating the names of the adults dropping off and picking up the child.
Always get written confirmation for any changes.
Flight changes, delays, and rebooking
If the flight changes, you need to revalidate the custody arrangement. If Star Perú changes the flight, both adults must remain reachable and the child arrangement must be revalidated before the family accepts a new operator, connection or arrival time.
Check the new operator and route. The custody service may not automatically transfer to a new airline or connection.
Cancelling a UM booking and getting a refund
To cancel, contact Star Perú. Ask about the refund policy and keep all cancellation confirmations.
Understanding Star Perú fees
Star Perú publishes USD 50 plus IGV per passenger and flight segment for unaccompanied-minor custody.
This fee is charged per child, per direction. Ask for an itemized total that includes the airfare, the custody service fee, taxes, and any other charges.
Check-in at the airport
At the Star Perú counter, the sending adult presents the child, completed handling record and identification, then follows the station instruction about waiting until departure; the named collector must show matching identification.
You cannot check in an unaccompanied minor online. Arrive early and use the staffed counter.
Airport assistance and handoff
Confirm who is responsible for the child at each stage. The collector should arrive before landing with current photo ID.
Baggage for the child
The baggage allowance is based on the fare. The custody service does not give extra baggage weight.
Pack a light carry-on with essential documents, medication, and a contact card.
Documents you'll need
Carry original physical notarized permission when a minor travels without parents, child identity and adult handoff information.
For international travel, you may also need a passport and visa.
Domestic vs. international travel
For international Star Perú travel, the airline form does not replace a passport, visa, exit permission, notarized consent or custody document required by a country.
Always check the entry requirements of the destination country.
Managing pickup and drop-off
Confirm the ID requirements and the meeting point with Star Perú. If you need to change the pickup person, you must get approval from the airline before the flight arrives.
A real-world booking management example
A parent has a booking for their 10-year-old from Lima to Iquitos. The child is traveling with a 13-year-old cousin, so the custody fee is mandatory.
The parent receives a call that the flight time has changed. The parent calls Star Perú to confirm the custody service is still active on the new flight. The airline confirms and reissues the ticket. The parent saves the new confirmation and shares it with the pickup adult.
On the day of travel, both adults use the same flight status app, and the pickup adult arrives at the airport early with their ID.
Keeping your booking accurate
Create a simple record of your booking. Note the booking reference, the date, and any changes made. This helps if there's a dispute later.
Check the booking again after any change. Special requests can sometimes disappear when a ticket is reissued.
Keep all documents, including the notarized permission, in the child's carry-on bag.
Final action checklist
Star Perú booking management comparison
| Age/category | Eligibility | Service | Fee or fare | Action |
|---|---|---|---|---|
| Under 12 with 12-14 companion | Custody fee mandatory | Published process | USD 50 + IGV per segment | Companion is not an adult |
| 12-17 (Young Traveler) | Service recommended | Optional or independent | Fare-based plus fee if used | Can travel solo |
| Under 12 without companion | Not eligible | No solo service | N/A | Must travel with adult |
| Codeshare/Partner | Written approval needed | No transfer assumed | Varies | Read operated-by line |
Primary source for this guide
Check this carrier source before making a payment, change, cancellation or airport decision.
Frequently asked questions
Common questions about managing a Star Perú unaccompanied minor booking.
How do I change a Star Perú unaccompanied minor booking?+
You need to contact Star Perú directly to make changes. After any change, check the booking to confirm the custody service is still active.
How much does it cost to change a Star Perú UM booking?+
Star Perú doesn't have a standard change fee published. The cost depends on your fare type and route. Ask for a quote when you request a change.
Can I cancel a Star Perú unaccompanied minor booking?+
Yes, but you must contact Star Perú. Ask about the refund policy and keep all cancellation confirmations.
What documents does my child need for a Star Perú UM flight?+
You'll need an original physical notarized permission letter if the minor is traveling without parents, the child's ID, and both adults will need photo ID.
Who can pick up my child at the airport?+
Only the adult named on the custody form can pick up the child. They must present a valid, government-issued photo ID.
What is the baggage allowance for a UM on Star Perú?+
The baggage allowance is based on the fare you purchase. The custody service does not give extra baggage weight.
What if my child's Star Perú flight is delayed?+
If Star Perú changes the flight, both adults must remain reachable. The child's custody arrangement must be revalidated before accepting a new flight.
How do I get help with a Star Perú UM booking issue?+
Contact Star Perú directly through their customer service channels. For independent help, you can also call the Airlines HelpDesk number on this page.
Continue your planning
Editorial and verification note
Star Perú controls flight acceptance. Public authorities control passports, consent, transit and entry. The single primary carrier link appears in the source section above.
Editorial note: Updated June 14, 2025. AI assisted the research structure and quality checks. A person should still compare this itinerary with current Star Perú instructions. We do not claim Star Perú affiliation.