Key facts for Transavia young traveler bookings
Transavia primary sources reviewed May 26, 2025. This is a general guide. You must confirm the rules for your specific route and flight number with the airline.
This guide is for parents managing a booking for a young person on Transavia. Unlike some other airlines, Transavia has a mandatory escort service for younger children and an optional one for older teens. Knowing the rules for your child's age group is the first step.
The main rules are based on age: Children aged 5 to 11 must use the paid escort service. Young people aged 12 to 17 can travel alone, but they can also choose to buy the service for extra support. We will cover the details below.
Your Transavia booking action center
This section is your checklist. Each step—from booking to pickup—is broken down to help you avoid common mistakes and make the process smoother.
Making a reservation for a young traveler
For children aged 5 to 11, you must call the Transavia Service Centre. You cannot add the mandatory escort service online. For youth aged 12-17, you can add the optional service during the booking process or later.
Make sure the child's name on the ticket matches their passport exactly. Save your booking reference (PNR) and any confirmation of the service.
Changing the booking
If you need to change a flight or correct a name, contact the airline or your travel agent. After any change, it is critical to ask the agent to confirm that the young traveler service is still active on the new ticket.
Updating the service details
If you need to change who is dropping the child off or picking them up, you must call the airline. Only Transavia can update these details in their system. Do not rely on a text or email; the change must be in the official booking.
Flight delays and re-routing
If the flight schedule changes, the airline will help you. However, always confirm that the new flight is also eligible for the service. If the new flight is with a different operator, you'll need to check their policies.
Canceling and getting a refund
Cancel through the airline or your agent. Ask them to separate the airfare from the service fee, as they are often refunded differently. Always keep the cancellation confirmation for your records.
Understanding the costs
There is a specific fee for the service. The price depends on the route code (HV or TO). For HV flights, it's €55 per child, each way. For TO flights, it's between €55 and €90. Always confirm the price when you book.
Check-in and the boarding pass
You must check in at the airport desk. You cannot do it online. A collector aged at least 16 must be present at check-in. If this person is not there, the airline may refuse to let the child travel.
At the airport: the handoff process
At check-in, you'll hand your child over to a Transavia staff member. On arrival, the named person must be there early with their ID. The airline will only release the child to the adult whose name is on the form.
Checking baggage and carry-ons
The baggage allowance is based on the child's ticket. The service fee does not give extra weight. Keep all important documents and a change of clothes in the child's carry-on bag.
Preparing the right documents
Don't forget the paperwork. You'll need the child's passport or ID, any necessary visas, and the completed Transavia service form. For flights to Italy, Spain, or Portugal, you may need specific parental authorization forms.
Domestic vs. international flights
International trips have extra steps. You will often need a notarized consent letter for border control. Also, check the destination country's specific rules for minors.
Pickup and drop-off contacts
The adults doing the drop-off and pickup must be named on the form. Confirm the meeting point at the arrival airport. If you need to change the pickup person, you must get the airline's approval first.
Example: a smooth booking change
Imagine the airline emails you about a 3-hour flight delay. First, check the new flight time. Then, call Transavia to ensure the service is still valid. Finally, message the person picking the child up to share the new arrival time. This simple routine prevents confusion on the day.
Tips for an accurate record
Keep a written timeline of your booking. Note down who you spoke to, the date, and any changes made. This can be very helpful if you need to refer back to a previous agreement.
Review the booking 48 hours before the flight. Check the flight times, the service status, and the names of the adults. A quick check can catch a small error before it becomes a big problem.
Explain the plan to your child. Tell them who will help them and who will meet them at the other end. A prepared child is usually a more relaxed traveler.
Pre-departure checklist
Transavia service at a glance
| Traveler Age | Can They Travel Alone? | Service Provided | Fee Information |
|---|---|---|---|
| Under 5 | No | Must travel with adult | N/A |
| 5 to 11 | Yes, with escort | Mandatory escort service | HV: €55, TO: €55–90 |
| 12 to 17 | Yes | Optional escort service | Same operator price |
| Codeshare | Check operating carrier | May differ | Check with operating airline |
Official source for this guide
For the most accurate information, always start with the Transavia website.
Frequently asked questions
Here are answers to common questions to help you plan.
At what age can a young person fly alone on Transavia?+
Children aged 5 to 11 must use the mandatory assistance service. Young people aged 12 to 17 can travel alone and may choose to buy the service if they wish.
What is the fee for the assistance service?+
For flights with an HV code, the fee is €55 per child, each way. For TO code flights, it costs between €55 and €90. The price depends on the route.
Which flights can use this service?+
The service is specifically for Transavia-operated flights. You must confirm the route code (HV or TO) to ensure the service is available.
How do I book the service for a 5-11 year old?+
You must contact the Transavia Service Centre directly. They will add the mandatory service to the booking.
What documents are needed for a young traveler?+
A valid passport or ID is required. For flights to Italy, Spain, or Portugal, you may also need specific parental authorization forms.
What is the baggage allowance for a young traveler?+
The baggage allowance is based on the fare that was purchased for the young traveler.
Can a child take a stroller or car seat?+
Yes, a folding stroller up to 10 kg can be taken to the gate. Other child seats are subject to separate regulations.
What is the check-in process like?+
The person picking the child up must be at least 16 years old and must check in with the ground handler. If not, the child may be sent back.
Can this service support a young person with a disability?+
You must request disability assistance at least 48 hours in advance. The service is for travel support, not for personal care.
Can an infant or young child use this service?+
No. Children under 5 cannot travel alone. Babies under 2 must be accompanied by an adult.
What happens if there is a flight delay?+
The airline will look after the child, but it is critical that the pickup adult is contactable. Delays can affect the handoff.
Are there special rules for international travel?+
Yes. You are responsible for meeting all government requirements, which may include specific consent forms for countries like Italy, Spain, and Portugal.
Can siblings travel together?+
Yes, but the rules are based on the youngest child's age. Ask the airline to link the bookings.
Who can collect the child at the destination?+
Only the adult named in the booking can collect the child. They must present a valid photo ID.
Can the pickup person be changed?+
Yes, but only if Transavia approves the change before the flight. This must be officially updated.
Will the crew administer medication?+
No. The young person must be able to manage their own medication. You must request special assistance for any medical needs.
Can a parent go to the gate?+
This depends on the airport's security rules. Ask at the check-in desk.
Is a consent letter always required?+
For many international destinations, a notarized parental consent letter is a separate government requirement.
What is the most important thing to check first?+
First, check the child's age and confirm the flight code (HV or TO) to see what rules apply.
What proof should the family save?+
Keep the booking confirmation and any receipts for the service fee.
What route detail can change the rules?+
The airline operating the flight. This service is only for Transavia-operated flights. Codeshares may have different rules.
How close to departure should I recheck the details?+
Recheck the booking 48 hours before departure, especially after any schedule changes.
Continue your planning
Editorial and verification note
The airline is the final authority on all bookings. This guide is designed to help you prepare and ask the right questions, but it is not a substitute for directly confirming your travel details with Transavia.
Editorial note: Updated May 26, 2025. This information is for guidance only. Please verify all details with the official airline source before making travel arrangements.