Virgin Australia Unaccompanied Minor Policy

Virgin Australia Unaccompanied Minor Policy – The Airline Virgin Australia is particularly concerned about the well-being of children and takes all necessary measures to ensure that they have a safe flight. And Virgin Australia welcomes customers between the ages of 12 and 14 who are traveling without an adult.

Virgin Australia Unaccompanied Minor Policy

Virgin Australia cannot confirm any reservations for an Unaccompanied Minor on flights operated by any other airline.

This page will help parents/passengers who wish to book unaccompanied minor travel and related travel understand all the booking restrictions and guidelines that apply to them.

Guidelines for Virgin Australia Unaccompanied Minors

Virgin Australia restricts the number of unaccompanied minor seat reservations (UMNR) on domestic and international short-haul flights to a restricted amount. The greatest standard of care is of paramount importance, thus this is why. For all reservations involving minors who are traveling without an adult, the following clause would be added.

  • International long-haul and codeshare flights are off-limits to UMNRs.
  • The Minor Traveling Alone must be able to do so safely and comfortably.
  • The term “unaccompanied minor” (UMNR) refers to any child under the age of 12 who is traveling without an adult.
  • If a parent or legal guardian requests it, a child between the ages of 12 and 15 can travel without an adult.
  • If a child under the age of 12 is attempting to travel without a parent or guardian and has not been registered as an unaccompanied minor, they will be denied boarding. The airline has the power to refuse boarding until all relevant information regarding the child’s travel plans has been provided.
  • Unaccompanied minors can only book select cabins on Virgin Australia. O, R, W, and P are the Premium Economy seating options. Seats I–D–C–J–Z are reserved for Business Class passengers.
  • Nonstop flights are the only type of flight that can offer UMNRs.
  • Individual flights, rather than a connecting trip, must be booked for UMNRs taking two or more consecutive single-sector flights on the same day. Additionally, there must be:
    • UMNRs need a connection time of at least 1 hour and 30 minutes to retrieve their bags and re-check in.
    • The UMNRs will be met at each transfer airport by an adult designated by their parents or legal guardians.
  • The Virgin unaccompanied minor form requires a parent or legal guardian’s name and contact information for both check-in and pick-up.
  • Any individual nominated who is 18 years of age or older may send or receive messages on behalf of a minor.
  • Priority Check-In lanes will be available for unaccompanied minors flying International Short-Haul Business or Premium Economy.
  • Unaccompanied minors will also be permitted lounge access on domestic business class flights, along with one guest who must be their parent or legal guardian and must be present until after the flight has taken off.

Identification Required for Parents/Legal Guardian at the Airport

The parents are required to show a photo ID at both drop-off and pick-up times. Furthermore –

  • In the absence of such photo identification, parents may instead present a Medicare or credit card.
  • At check-in, please have the unaccompanied minor’s birth certificate, birth extract, or passport ready as proof of age.
  • A photocopy of an ID is acceptable.
  • We cannot accept Medicare cards or any other form of identification that does not display the child’s proof of age.

Virgin Australia ID Requirements

If you are traveling with an unaccompanied youngster, please inquire at the airport with a Virgin Australia Customer Service Agent about drop-off and pick-up procedures. You will be responsible for providing your child with a travel identity packet including boarding passes and a badge to wear on the trip. At check-in, the accompanying adult must show the following documentation:

  • Any form of government-issued picture identification.
  • Location (on official ID).
  • Details for contacting a parent or legal guardian.
  • Name, address, and contact information for the adult who will meet the unaccompanied minor at their destination.

Virgin Australia Unaccompanied Minor Fee Policy

There will be a cost per flight segment and passenger for unaccompanied minors flying on Virgin. The fees, which change depending on the nation of origin, are as follows:

The Virgin Australia unaccompanied minor fee is non-refundable in the event of reservation cancellation.

FlightsCountry of OriginUnaccompanied Minor Fee(in USD)
Domestic FlightsWithin Australia55
International Long-Haul FlightsCocos Island70
International Long-Haul FlightsNew Zealand100
International Long-Haul FlightsCook Islands100
International Long-Haul FlightsIndonesia60
International Long-Haul FlightsFiji65
International Long-Haul FlightsPapua New Guinea95
International Long-Haul FlightsWestern Samoa70
International Long-Haul FlightsTonga88
International Long-Haul FlightsSolomon Islands78
International Long Haul FlightsVanuatu90

Virgin Australia Unaccompanied Minor Form

To ensure the airlines have all the necessary information on the day of the flight, please download the Unaccompanied Minor form for your child and submit the completed form at the check-in desk.

The Virgin Australia Unaccompanied Minor (UMNR) form can be downloaded and completed ahead of time.

How to book a Virgin Australia Unaccompanied Minor Flight

The airline’s website allows for booking by minors traveling alone. Just make sure you pick the right age range of tourists.

To reserve a flight for a minor, you can also phone the VA’s toll-free number. Make sure that traveling with an unaccompanied youngster is legal and fully documented by calling ahead to check eligibility and make a reservation. Furthermore –

  • Share Contact Information – Tell Virgin Australia who will be taking your kids to and collecting them up from the airport when you make your reservation.
  • Seat Selection – Within 72 hours of booking, the airline will choose the seats for minors to guarantee that they receive the special attention they need during the flight.

Boarding and Takeoff

A parent or other responsible adult must come to the airport with an unaccompanied youngster and stay with them until they board the plane. Furthermore –

  • If the child has a flight connection, safety assistance will be supplied.
  • Virgin Australia recommends that parents place their children in the plane’s rear near an attendant for their protection.

Safety Assistance for Virgin Australia Unaccompanied Minors

The airline provides a dedicated safety aid or escort to accompany the kid throughout the entire trip.  According to the Virgin Australia unaccompanied minor policy, safety assistance would be provided under the following circumstances – 

  • Children under the age of 12 who have a serious medical condition or allergy require an adult to accompany them for their safety.
  • The airline would only assign safety attendants who are at least 16 years old.
  • The help could safely administer the pills.
  • Symptom recognition and self-administration of medication/treatment are responsibilities that fall on children aged 12–16.

Priority Check-In lanes will be available for unaccompanied minors flying International Short-Haul Business or Premium Economy. Domestic business class passengers who are traveling without a parent or legal guardian are permitted to bring one guest into the lounge with them until the plane has taken off.

Picking up Virgin Australia Unaccompanied Minors

Parental or legal guardian identification and signature are required for the kid’s release. A gate pass would be given to the guardians. Parents/adults traveling with children should get to the airport two hours before their flight is due to land. Keep in mind:

  • Any changes to the designated airport pickup person must be communicated to Virgin Australia by the accompanying adult.
  • If someone other than the person listed at check-in is at the destination to pick up the minor, the Virgin Australia agent will contact the original accompanying adult to verify the identity of the person picking up the minor.
  • The parent or legal guardian picking up the unaccompanied minor who is traveling alone at the destination must obtain a gate pass.

FAQs of Virgin Australia Unaccompanied Minor Policy

Question 1: Can a 12-year-old fly alone in Australia?

Answer: Yes, kids between the ages of 12 and 15 must pay the Virgin unaccompanied minor cost because they are considered to be too old to travel with an adult.

Question 2: Can a 15-year-old fly alone in Australia?

Answer: Yes, The unaccompanied minor service is voluntary for those 15 and older.

Question 3: Do you need an ID to fly domestically with Virgin Australia?

Answer: Yes, Unaccompanied minors must produce a valid government-issued picture identification or passport at the time of check-in. They also need to show a completed Virgin Australia form for unaccompanied minors.

Question 4: How to book unaccompanied minor flights with Virgin Australia?

Answer: To reserve a reservation for an unaccompanied minor, please call the appropriate contact number. Children’s reservations can be made up to 24 hours before departure.

Additionally, a parent or legal guardian can book a child’s flight online. The youngster must be included in an adult reservation.

Question 5: Are there any flight restrictions on Virgin Australia?

Answer: Virgin Australia will only accept six unaccompanied minors on each flight. Unaccompanied minors are not allowed to book connecting flights.

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