South African Airways Unaccompanied Minor Policy – Under South African Airways Unaccompanied Minors policy, children under the age of 11 are required to use the Unaccompanied Minor service when booking a flight, unless a parent or responsible adult aged 16 or older is present.
Unaccompanied Minor Fee at South African Airways
South African Airways provides the Unaccompanied Minors service free of charge. But you have to buy a plane ticket and fill out all the forms before you can go.
Age Restrictions
- The Unaccompanied Minor service is required for children traveling alone who are 5 to 11 years old.
- Passengers under the age of five must be accompanied by an adult passenger on all flights.
- The service is voluntary for Young Passengers, who are defined as children aged 12 to 16. Passengers under the age of 18 are eligible for the Meet and Assist Service (MAAS).
How to Book South African Airways Unaccompanied Minor Service
Please ensure that you book at least 24 hours before your travel
The following are the requirements to reserve SAA’s Unaccompanied Minors service:
- To get your pre-arrival authorization, call + or your local South African Airways office.
The following details are required to reserve the service:
- Personal information (DOB)
- Your child’s native tongue (particularly if English is not one of them)
- Regardless of whether your little one is a first-time flier
- Special considerations, including medication needs
Booking the unaccompanied minor service is not possible through the website. You also need to make the reservation for the service at least one day before your flight’s departure.
The conditions of travel
- Before departure, you must get the airline’s authorization.
- On direct flights, the Unaccompanied Minor’s flight must arrive at the destination airport before 8:00 pm. However, on connecting flights, this is not strictly enforced.
- No underage children will be accepted for the Unaccompanied Minor service if:
- Connecting flights the next day.
- This is the day’s final flight.
- A parent or competent adult guardian who is at least 16 years old must accompany the unaccompanied minor and check them in.
- A designated adult will receive them at the airport of destination.
- The parent or guardian is required to fill out the opposite side of the Unaccompanied Minor booklet. The Unaccompanied Minor must have this voucher with them during check-in.
- The airline must be informed by the parent or guardian of any special needs or disabilities of the Unaccompanied Minor when the booking is made to make the appropriate preparations in advance.
Before the Flight
Neither accompanied Full baggage allowance for the class of travel applies to minors who are paying at least half of the adult cost.
Documents for travel. Here is the documentation that the Unaccompanied Minor needs:
- Travel documentation including a passport and visas
- Official health records
- Along with any further paperwork that may be needed by the host country, including:
- Authorization letter Medical record
At the departure airport
Check-in
- A parent or legal guardian who is 16 years old or older must accompany your minor kid and sign them in.
- An agent from SAA will accompany your kids as they pass through immigration and security.
- No one may board the aircraft without a parent or legal guardian who stays at the airport.
Boarding
- A staff member from SAA will accompany your youngster to their seat.
Connecting Flights
- Your youngster will be accompanied to the connecting flight if it is part of their itinerary.
- We will ensure that your youngster is accompanied to the connecting aircraft.
- While the youngster is being connected, an adult will be with them.
During the Flight
- The flight attendants on board South African Airways will periodically check in with your youngster.
- If your child needs help throughout the flight, remind them to tell the flight attendant.
- Observe all safety protocols without exception.
- Always keep the identifying lanyard on.
- Once you touch down, politely await your escort to the gate.
Pick-up and Arrival
Someone above the age of 18 must be present at the arrival airport to:
- Make it to the airport at least 15 minutes before your aircraft is supposed to land.
- Produce an official form of identification.
- Collect the Unaccompanied Minor upon arrival at the terminal.
FAQs of South African Airways Unaccompanied Minor Policy
Question 1: How do I book the Unaccompanied Minors Service on South African Airways?
Answer: Contact your local South African Airways office or give them a call to arrange for their unaccompanied minor service.
Three points to bear in mind:
- Fill out the required documentation to acquire prior authorization.
- A minimum of 24 hours before departure is required for booking.
- The unaccompanied minor service is not available for online booking.
Question 2: What is the Unaccompanied Minor fee at South African Airways?
Answer: Unaccompanied Minors are escorted by South African Airways without paying a service fee. Having said that, a ticket purchase is obligatory.
Question 3: Are lap infants entitled to any baggage allowance on South African Airways?
Answer: Lap infants are permitted, of course Included: 1 car seat, 1 foldable pram, and 1 bag up to 50 lbs./23 kg.
Question 4: At what age does my child qualify to travel as an Unaccompanied Minor on SAA?
Answer: Unaccompanied Minors on SAA allow children aged 5 to 11 to travel alone. It is optional for the service for Young Passengers, who are children between the ages of 12 and 15. Any passenger under the age of five must be accompanied by an adult passenger older than sixteen years old.
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